Viva Murcia Cancellation & Rescheduling Policy

1. Full Refund Period

More than 7 days before check-in Guests are eligible for a 100% refund if the cancellation request is made more than 7 days before the scheduled check-in date. The refundable amount includes the amount paid at the time of booking, including the advance payment and security deposit, subject to Viva Murcia's refund process.

2. Rescheduling Period

More than 7 days before check-in Guests are eligible for a 100% refund if the cancellation request is made more than 7 days before the scheduled check-in date. The refundable amount includes the amount paid at the time of booking, including the advance payment and security deposit, subject to Viva Murcia's refund process.

3. Rescheduled Booking Restriction

More than 7 days before check-in Guests are eligible for a 100% refund if the cancellation request is made more than 7 days before the scheduled check-in date. The refundable amount includes the amount paid at the time of booking, including the advance payment and security deposit, subject to Viva Murcia's refund process.

4. Standard Policy for Other Rescheduled Bookings

More than 7 days before check-in Guests are eligible for a 100% refund if the cancellation request is made more than 7 days before the scheduled check-in date. The refundable amount includes the amount paid at the time of booking, including the advance payment and security deposit, subject to Viva Murcia's refund process.